Utah Department of Transportation (UDOT) Annual Survey    (2016)

UDOT 2016 Annual Survey

Each Year UDOT conducts a survey in an attempt to understand how the public perceives the value UDOT provides to Utahns. This survey contains a variety of questions in which Utahns can rank how important UDOT's activities and processes are to them. The are a variety of topics such as, respondents' general impressions of UDOT, and UDOT's communication to the public.


UDOT attempts to get the perceptions of as many Utahns as possible, however not all Utahns are included in the survey. Instead, a random sample of Utah's residents is taken in order to get an unbiased account of how Utahns feel about UDOT and the state of Utah's roads and highways. 611 Utahns participated in the survey.

Survey Respondents by Age
Survey Respondents by Gender
Survey Respondents by Household Income Amounts
Survey Respondents Primary Means to Commute to Work

UDOT's Value to the Public

This group of questions asked the respondents about the value that UDOT provides to the public. The questions range from the quality of its projects to the transparent use of tax dollars.

Favorable Impression of UDOT
One of the most important questions on the survey is if the respondents have a favorable impression of UDOT. 72% of survey respondents indicated they had either a "somewhat favorable" or "very favorable" impression of UDOT.

UDOT's Performance

Respondents were asked a variety of questions regarding UDOT's performance. These questions ranged from UDOT's performance with snow removal to building safe roads and bridges. The respondents scored UDOT's performance using categories such as "Very Poor" to "Excellent/Very Good".

Keeping Utah Roads Flowing Smoothly

One of UDOT's primary missions is to keep Utah roads flowing smoothly. This means using innovative methods to build safe roads, and keeping them clear of snow.
Building Safe Roads and Encouraging Safe Driving
One question asked whether UDOT built safe roads and encouraged safe driving. 85% of respondents indicated UDOT was "good" at building safe roads and encouraging safe driving.

Integrated Transportation System

Utah is one of the fastest growing states in the nation. Due to this, an integrated transportation is crucial to a free flowing traffic system. Questions were posed to respondents regarding the quality of the projects UDOT undertakes, as well as access to bicycle lanes.

Surface Conditions of Utah's Roads

The surface conditions of the roads are important for Utahns to travel freely. The surface conditions of roads can damage vehicles on the roads, and/or lead to traffic collisions.

UDOT Communication

Respondents were asked a variety of questions regarding the communications from UDOT. Questions had to do with congestion and traffic information, including Utah's freeway electronic signs with safety messages.

Electronic Freeway Signs: Safety Messages

There are electric freeway signs placed strategically on the I-15 corridor. These signs relay information to commuters about "Days without Fatalities" or general safety messages regarding seat belt use.
Electronic Freeway Signs Displaying "Safe Driving" Messages
Electronic Freeway signs have been introduced in Utah which display important traffic and safe driving information. The impact and visibility of these signs is being monitored to determine their effectiveness. 94% of respondents indicated they have noticed the messages. The graph on the right indicates how helpful the messages have been.
Electronic Freeway Signs Displaying "Days Without Fatality" Messages
The "Days Without Fatalities" statistics are shown on Electronic Freeway signs throughout Utah. The impact and visibility of these signs is being monitored to determine their effectiveness. 87% of respondents indicated they have noticed the messages. The graph on the left indicates how motivating these messages have been.

Other Communications from UDOT

Respondents were asked questions about the information UDOT communicates to Utahns. These messages include future transportation and construction plans, air quality, as well as weather related issues.
Air Quality
Respondents were asked to indicate how they know about Poor Air Quality. They responded with a "yes" or "no" to each possible source of information. News is the most popular answer, while email is the least popular.

Commute and Travel Behaviors

Respondents were asked a variety of questions regarding their commute and travel behaviors. These questions were regarding commute length and travel behaviors to avoid congestion

Daily Commute Length
According to 2013 Census data, the average commute time for Utah is 22 minutes one-way, or about 45 to 50 minutes for the total commute. The perception of commute times are also monitored for changes over time.  67% of respondents indicated that their commute has "stayed the same" or gotten better, however 28% indicate it has gotten worse.

Behaviors Commuters Use to Avoid Congestion (Likely Behaviors)

Commuters indicate that they use two different strategies to avoid congestion. One is shifting their travel times to avoid peak congestion, or chaining their trips together.
Shifting Travel Times
Chaining Trips Together

Behaviors Commuters Use to Avoid Congestion (Less Likely Behaviors)

While commuters have a variety of methods they can choose to avoid congestion, many of these behaviors are not used frequently. These include telecommuting, public transportation, and biking.
Biking or Walking
Biking or walking is not a frequent method used to avoid congestion. This could be due to a variety of reasons, such as convenience or weather. 37% of respondents indicated they would be at least slightly likely to bike or walk to avoid congestion.

Seat Belt Use

Seat belt use is a constant issue when it comes to safety. Chances of survival significantly increase if one is wearing a seat belt. Since 2005, unrestrained or improperly restrained individuals account for just about half of all care-related deaths on Utah roads. 88% of respondents indicated they always wear a seat belt.

When Traveling in a Car, How Often do Utahns Wear their Seat belts
Seat Belt Law Changes from Secondary to Primary Law

Annual Trends

To get a better understanding of Utah's Department of Transportation's performance, trends over time were examined for the key questions on the survey. The displayed trends were chosen based on content, and required at least five years of survey data.

Favorable Impression of UDOT
Survey respondents were asked to provide their overall impression of UDOT. The respondents chose between very unfavorable to very favorable. Respondents that indicated a favorable impression (very or somewhat) were included in this graph.
UDOT's Projects are High Quality
Survey respondents have been asked about the quality of UDOT's projects. Respondents chose between definitely not high quality to definitely high quality. Respondents that indicated UDOT's projects were definitely or probably high quality were included in this graph.
UDOT's Use of Tax Dollars
The use of tax dollars is an important to all Utahns. Respondents were asked how UDOT was at being fiscally responsible for tax dollars. Respondents chose between very poor to excellent (1 to 7 on the survey). Respondents that indicated UDOT is being fiscally responsible were included in this graph (respondents indicated a 5, 6, or 7 on the survey).
Making Good Decisions about Transportation
Utah is a growing state and with the influx of population, decisions regarding transportation are extremely important in managing growth and keeping Utah moving. UDOT's leaders make decisions everyday that may impact Utahns' ability to travel for years to come. These decisions were rated by respondents from very poor to excellent(1 to 7 on the survey). Respondents that indicated UDOT makes good decisions were included in this graph (respondents indicated a 5, 6, or 7 on the survey).
 Daily Commute
Everyday commuters travel up and down Utah's road systems. Many of commuters are impacted by a variety of factors, such as road conditions, weather, and construction. These factors impact commute times. Respondents were asked to indicate if their commute has gotten worse, stayed the same, or gotten better. Respondents that indicated their commute has not changed, or gotten better were included in this graph.